Beyond Directive Management: Fostering Self-Organized Tech Teams for Innovation

by Iwein Fuld
December 1, 2023
picture_blog_revolutionizing_tech
picture_blog_revolutionizing_tech

In the world of tech, when faced with sluggish pipelines and test instability, the knee-jerk response often leans toward directive managerial fixes. But what if I told you there's a more enduring approach?

Instead of handpicking specific individuals to resolve specific perceived issues, consider investing in a culture of collaboration, ownership, and self-organization. This paradigm shift requires coaching—your ally in guiding teams toward owning and independently solving problems.

Here's the game-changer: Introduce collaborative frameworks like guilds or enabling teams. Guilds, inspired by Spotify's model, bring together experts from diverse teams to share insights and tackle shared challenges. Simultaneously, enabling teams, as advocated by Team Topologies, embed support units within delivery teams, nurturing a culture of continual learning among all members.

But remember, this transformation takes time. Coaching becomes the linchpin, offering guidance and assistance as teams adapt to this novel way of functioning. As a CTO or tech leader, your belief in fostering collaborative, self-organizing teams sets the precedent for the entire organization.

Here are some practical ideas to implement this transformative shift:

Weekly Cultural Meetings: Host regular meetings where teams discuss aspects that enhance their work and lives. Encourage dialogue on measuring the quality of software creation systems. These meetings foster a culture of open communication and shared problem-solving.

Sharing Problems: Recognize that identifying the problem is the first step, but sharing it is crucial. Initiate discussions during cultural meets where team members can voice their concerns and challenges, fostering an environment of shared ownership.

For instance, during one such meeting, individuals were encouraged to voice their pipeline-related issues. Initially, addressing pipeline issues didn't seem a priority as everyone was engrossed in their delivery tasks. However, by inviting the question, "Do you care enough to join another team for a while to fix this?" individuals stepped up, demonstrating their willingness to collaborate beyond their immediate responsibilities.

This exercise not only made the problem visible but also instigated a collective decision to prioritize it over regular backlog work. It showcased the power of shared responsibility and a team's capability to reprioritize tasks for the greater good.

Ultimately, while quick fixes may seem like the best way forward initially, investing in team collaboration and ownership works better in the long term. 

Let us know if you have war stories to share, or you could use some help with a hairy team issue!